Shipping policy

At Nilville, we aim to deliver your order quickly, safely, and without any extra cost.

Shipping Destination

We currently ship within the United States only.

Shipping Cost

Enjoy free shipping on all orders no minimum required.

Processing Time

Orders are processed within 1–3 business days, Monday to Friday, after payment is confirmed.
Orders placed after 5:00 PM (New York) will be processed the next business day.

Delivery Time

  • United States: 5–8 business days, shipped Monday to Friday (after processing)

Estimated Delivery Time

From the moment you place your order, delivery typically takes 6–11 business days in total (including processing).

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible.
We’ll make it right.

Company Details

  • Store: Nilville
  • Email: info@nilville.com
  • Phone: +19177645399
  • Address: 5716 Myrtle Ave, Suite 2, Queens, NY 11385, United States
  • Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (New York, GMT-5)